No off-the-shelf, quick fix, templates here. In fact way before we even start the process of coding and design, we do what all good website experts do: we ask, listen and then we ask some more. To create engaging and intuitive online customer experiences, we have to first understanding who it is we are engaging. It sounds obvious because it is. We build everything from scratch.
Our sites are among the most robust in the world — in fact part of our process is to do everything we can to break it. And when we think we can't any more, we have one last, final go. What does it feel like to use? (user experience), how fast will it load? Are the words and pictures on brand (see our brand development section). If it's an e-commerce website will it perform like your very best salesperson - 24 hours a day, 7 days a week? And these are just the basics. Once live, work on your website continues behind the scenes to make sure it behaves itself and performs as perfectly as the day it was launched.